Restaurant FAQs

What is UberEATS?

UberEATS is a food delivery platform powered by Uber. We promote your menu through the UberEATS app, website and various other channels. When you receive an order, you prep it as normal and we’ll send a delivery partner to pick it up and deliver it, fast.

How does it work?

  1. A customer opens the UberEATS app, picks an item (or more) from your menu and places an order
  2. You accept the order
  3. The customer tracks the order’s progress through the UberEATS app
  4. You fulfil the order and hand it off to a delivery partner
  5. The delivery partner delivers your order to the customer

I don’t see it in the Uber app. What are you talking about?

UberEATS is a separate iOS and Android app. You can download it here: iOS / Android

Why should I work with with UberEATS?

When you work with with us, you can get your food in front of tens of thousands of Uber riders in your city and have it delivered at Uber speed.

UberEATS can help your business grow in three major ways:

  • Driving more orders. We can deliver around the clock, so you can accept more orders, more often – our top restaurants earn on average over $6,400 per month*
  • Getting your food there fast. Our delivery partners deliver your food to hungry customers, fast. On average, our delivery partners deliver within 15 minutes (from pickup to dropoff)**
  • Partnering for success. We work with you to improve operations and promote your business to our wider audience

Interested in joining our platform? Fill out our interest form today.

Who handles the deliveries?

We tap into our large network of Uber delivery partners to get food from you to your customer as quickly as possible.

How far do you deliver?

This will vary from city to city and depends on courier coverage and customer location. Once you join our platform, we’ll work with you to pinpoint the best delivery area for your restaurant.

What cities are you in?

We’re currently in 84 cities and counting.

When are you coming to my city?

We’re growing quickly and looking to bring UberEATS to cities all over the world. If you can’t find your city above, fill out our interest form and we’ll reach out when we head your way.

Is my restaurant a good fit for UberEATS?

We work with restaurants that the people in your city love. If you’re a local gem looking to share your food with hungry eaters, please reach out to us today.

How much does it cost?

We collect a service fee, which is calculated as a percentage of your sales on UberEATS. Have more questions? Fill out the interest form and an UberEATS team member will be happy to answer them for you.

How much do I get paid?

The revenue restaurants see from UberEATS varies depending on city, customer demand and cuisine type – but our top restaurants make over $6,400/month, which translates to over $75,000/year*!

How quickly can I start accepting orders?

This varies depending on the restaurant, but we do our best to have you up and running, accepting UberEATS orders as soon as possible.

What other restaurants are featured on the platform?

We feature restaurants of all shapes and sizes. Take a look at a couple of them here.

What kind of marketing do we do?

We succeed when you do – so we invest in making you shine. Once you launch with us, you can expect to be included in everything from large customer-facing brand campaigns to emails to Uber’s rider base, to snackable social posts.

What’s the signup process like?

Once you fill out our interest form, a member of the UberEATS team will contact you to discuss your business and make sure we’re a good fit.


Have another question that we didn’t answer here? Feel free to email us at restaurants@uber.com and we’ll get back to you as soon as possible.

*Based on calculated global average for top 25% of active restaurants in the month of August 2016
**Based on calculated global average for active restaurants in the month of August 2016