Restaurant FAQs

What is Uber Eats?

Uber Eats is a food delivery platform and app powered by Uber. Restaurants, like yours, can use the app to get your food delivered to your customers. We promote your menu through the Uber Eats app, website and other marketing channels. When you receive an order, you prep it as normal and a delivery partner will pick it up and deliver it, fast.

How does it work?

  1. An eater opens the Uber Eats app, picks one or more items from your menu, and places an order
  2. You accept the order
  3. You fulfil the order and hand it off to an Uber Eats delivery partner
  4. The eater tracks the order’s progress through the Uber Eats app
  5. The delivery partner delivers your order to the eater

I don’t see it in the Uber app. What are you talking about?

Uber Eats is a separate iOS and Android app. You can download it here: iOS / Android

Why should I work with Uber Eats?

When you work with us, you have access to Uber’s vast network of rider customers. This enables you to get your restaurant’s name and menu in front of tens of thousands of Uber riders in your city, and have your food delivered by a delivery partner.

Uber Eats can help your business grow in three major ways:

  • Driving more orders. You can deliver around the clock so you can accept more orders, more often
  • Getting your food to eaters fast. On average, driver partners deliver in under 30 minutes (from pickup to drop-off)
  • Building on your success. We work with you to improve operations and promote your business to the eater audience

Interested in joining our platform? Fill out our interest form today.

Who handles the deliveries?

We tap into a vast network of delivery partners to get food from you to your customer as quickly as possible.

How far do you deliver?

This will vary from city to city and depends on delivery partner coverage and eater location.

Is my restaurant a good fit for Uber Eats?

We work with all kinds of restaurants in your city and around the world. If you’re a local gem looking to share your food with hungry eaters, please reach out to us today.

How much does it cost?

We collect a service fee, which is calculated as a percentage of your sales on Uber Eats. Have more questions? Fill out the interest form and a Uber Eats team member will be happy to answer them for you.

How much do I get paid?

The revenue restaurants see from Uber Eats varies depending on the city, consumer demand and cuisine type, but our top restaurants make considerable increases in their monthly sales, which translates to a significant increase annually. Get in touch to discuss the potential for your restaurant.

How quickly can I start accepting orders?

This varies depending on the restaurant, but we do our best to have you up and running, accepting Uber Eats orders as soon as possible.

What other restaurants are featured on the platform?

We feature a diverse range of restaurants. Take a look at a few of them here.

What kind of marketing do we do?

We succeed when you do, so we invest in making you shine. Once you launch with us, you can expect to be included in everything from sizable customer-facing brand campaigns, to email campaigns, to fun attention-getting social posts.

What’s the signup process like?

Once you fill out our interest form, a member of the Uber Eats team will contact you to discuss your business and make sure we’re a good fit.


Have another question we didn’t answer here? Feel free to shoot us an email at restaurants@uber.com and we’ll get back to you as soon as possible.